Wednesday, April 30, 2008

Enhancements Forum

  • reuse, recycle, roll-over
  • all are reconsidered / periodically re-evaluated
  • new for '09 cycle...Inn-reach will be incorporated...also schedule in-line with IUG conference
  • "mantis" software used to manage the enhancement requests.....check it out
  • always check to see if your idea is already there -- can add notes...really helps the FEs (aka Functional Experts)
  • FEs meet with product developers at IUG
  • Betsy from III:
    • their cycle of upgrades is not regular -- but still will always look at enhancement requests...might be brand new or a bit old
    • release cycle will be quicker / smaller chunks
    • also input from sales reps / trainers etc.
  • CSDirect is being re-designed...hope to have a new place to submit enhancements (similar to calls)
  • in mantis, new "instruction" button
  • can filter / search by kwd (@ bottom)
  • to do: check to see if demerits in to good merits are there...if not, add!

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