ECIUG '06: III Company Update

Maruta Skujina (our Customer Support person) and Mary Chevreau (Maruta's boss, oversees all of N. America)

• What's new with R2006:
• ecommerce integration with graphic self-check, also RFID compatable
• teleforms will now "speak" the patron's name
• SUSHI: Standardized usage stats harvesting initiative...use with ERM
• "Tickers"...in Acquisitions and Serials...little reminder notes linked to records to remind another staff person to do something to that record
• WebPAC Pro..."Going Pro"
• check out csdirect for official info
  
• free upgrade from R2006
• place a commitment service request to helpdesk to request
• some new stuff that's coming down the pipe will be based on webpacpro
• one big feature = "Right Results"...relevance ranking...rates title and author hits higher than notes, for eg.
• III offers a "WebPAC refresher service"
• WebPAC Pro options (extra cost?):
• spell check..."did you mean?"...drop-down dictionary
• community reviews (staff can vet before publishing)
• RSS feed builder
• RSS...
• incoming feeds (free in R2006)
• outoging feeds
• via Create Lists
• webPAC Pro
• outgoing 1:1 feed for patrons record events
• my record feeds ... notification of change eg. you have fines (not specific amount)
• CASE
• robust list of electronic packages and titles
• A-Z list
• marc record service
• case.iii.com
• useful for TBPL?...not sure...
• subscription service, updated monthly
• Program Registration Module (similar to events)...cost????!!!
• calendar
• patron self-reg
• integrated with patron dbase and My Millennium
• programs are in OPAC, so show up in searches...nifty
• staff interface: Registration Desk...easy to email registered peeps, can do create lists with reg info
• TODO: compare with e*vents re cost and functionality...would we be able to use for internal room booking?...staff only?...repress from public view type of thing?
• Millennium Load Scheduler
• automate Create Lists
• nifty
• cost?
• can NOT change parameters in saved search strategies though...so, could not use for new/hot...simply runs exactly the same search again...does not even refresh the review file

Coming in 2007: ENCORE (insert fireworks here....)

• III's answer to the callenge of how to make the library a starting point for patrons' searches...support richer content in the results...allow community participation
• ratings, reviews, tags BY patrons, in the opac
• will transform the library's web interface
• will be introduced in R07 (but costs extra...sale on now...)
• "best bets" suggestions to push out recomendations
  
• federated search results (will it work with AGent?)
• runs on apache server...uses AJAX and other new technologies
• Westerville and 12 other libs are deveopment partners
• ENCORE is a "presentation layer"...slick single-search-box and book shelf of new titles' book jackets
• tagging...can be cloud or list
• faceted searchging
• for eg check out Zappos shoes
• can search for all books rated "excellent", search reviews...search non-marc info
• Federated search integration with Research Pro
• SmartLinking for librarian-suggested resources with Pathfinder Pro
• rich in info...easy to use...2.0
• Maruta showed a falshy marketing DVD (can we borrow or download it to show staff?
• it is possible to have ENCORE without having all the other bits
• ENCORE comes WITH a server...set up and ready to go...special introductory pricing now...